Our Process

Since 1992, Second City Computers, Inc. has been providing networking solutions and support. Our process is essential in delivering a successful product.

 

Listen and Identify

Since you are the most important factor in understanding your technology needs, our first step is to listen to you in order to identify your needs. We will review your current systems and operations, and create goals to run your company better. 

Develop

Once we have identified your needs and objectives, we begin to develop a network solution for you.  Our major partners are Dell, Micron, IBM, HP/Compaq, Microsoft, Novell, Citrix and Cisco.  As we start to develop a solution we will address network issues such as security, backup, redundancy, power stability, performance,  matters central to “best-practice” networking.

Deliver

All networks solutions are configured and thoroughly tested in our lab environment to ensure a successful product.  Our trained and certified technicians focus on providing seamless integration into existing operations and reduce disruption to your company.   Our goal is to guarantee 99%+ up time to maximize your company’s productivity.

 

Maintain

One of the most important aspects of a successful network is the team that manages it for you.  The primary focus of our business is to manage your systems better than you can yourself, and less expensively than our competitors.  Please review our service products to see which fits your company best.